1. Pack the items You can send unworn items back to us free of charge within 14 days of receipt. Please pack the items securely in their original packaging or in a different robust package. Direct exchange is not possible. Please place a new order.
2. Apply for a return label The following link will take you to the DPD returns portal where you can create your return label free of charge:
DPD return portal3. Send your returns and obtain a refund Returns can be taken to a branch or packstation, deposited in a package box or given to a courier free of charge. Once your returns package has reached us and been registered, you will receive an e-mail from us containing information regarding your credit. The credit amount will then be reimbursed to you through the method of payment used when ordering.
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